We can help you streamline your practice systems and take care of the day-to-day tasks to allow you to focus on your practice.
We can help your business be more efficient and increase productivity while you do what you love and grow your business.
Being self-employed can be overwhelming, outsourcing tasks can help you stay on top of things and be more organised.
We talk the language of therapists, consultants and doctors. We understand the sector, the challenges and the technology. Our aim is to provide a high standard of support, allowing you to run your business smoothly, efficiently and with passion.
Keeping your data safe is at the heart of everything we do. We operate with honesty and integrity at all times.
Our team is growing, and our VAs are carefully vetted, are experienced in the healthcare sector, possess relevant business insurance, ICO registration and are GDPR trained.
Virtual Assistants (VAs) are a cost-effective way of accessing business support.
There are no employee recruitment costs, insurances, tax and NI to pay. No pension payments or holiday pay.
VAs work from their home, or office space and use their own equipment.
Outsourcing work gives you access to different skillsets.
You invest in a set amount of support hours each month, this is called a retainer.
You will gain time back to allow you to maximise your productivity, and increase your own business revenue.
More time to do what you love!
Book a power hour for advice, or to review your current clinic systems
We offer training for you and your team on your systems
We can help with creating efficient and effective admin processes
Configure Writeupp (or other software) to meet your clinic’s needs
Set up online booking and cashless payments
Create different appointment types and automate client reminders
Provide email templates and create electronic forms and questionnaires
Integrate Xero and Healthcode
Create workflow processes for your admin tasks
Dealing with enquiries
Onboarding new clients
Inbox & diary management
Invoice administration
Dealing with Private Healthcare Insurers
Following up late payments
Administrative support for healthcare professionals who are expert witnesses
Dealing with solicitors, educational settings and families
Invoicing solicitors
Legal contracts designed especially for Therapists by a commercial lawyer
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Virtual Assistant
With over 15 years of combined experience in healthcare and administration, Gemma brings a unique blend of expertise to Psych VA. Her journey spans from financial services to frontline healthcare, encompassing roles as a qualified dental nurse, podiatrist, and, most recently, a medical doctor.
Gemma’s background as a healthcare professional instills in her the value of compassion and empathy. Having worked with diverse individuals, including vulnerable populations, she prides herself on her exceptional communication skills and caring demeanor.
Her extensive tenure in both NHS and private healthcare settings has equipped her with a deep understanding of various healthcare computer systems and adeptness in medical administrative tasks. Gemma excels in managing sensitive matters with discretion and professionalism, handling confidential information with utmost care on a daily basis.
Gemma’s unique perspective, forged through her dual roles in administration and healthcare, enables her to ensure the seamless operation of healthcare services. At Psych VA, Gemma’s commitment to efficiency and her compassionate approach make her an invaluable asset to our team and clients alike.
Virtual Assistant Services