We deliver Virtual Assistant Services to Psychologists and Therapists. We carry out the day-to-day admin tasks such as onboarding new clients, patient enquiries, invoicing and any other support tasks.
We offer a consulting service for therapists who wish to digitalise their systems, streamline their processes and help configure their practice management systems.
We provide a ‘one-stop shop’ selling therapy legal contracts, email templates, generic admin processes, and clinical wills.
Our passion is helping others achieve their goals. We love supporting people, with the aim of giving clinic owners their time back and achieve their business goals.
Our ethos is to provide professional services at a high standard, whilst operating with integrity and keeping our client’s data safe at all times.
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Director
I am an experienced Virtual Assistant and Online Business Manager who specialises in supporting Psychologists, Therapists and Wellness Professionals.
I have 25 years’ experience in the business world, and I use my varied career to support my clients.
I have worked in the private health sector supporting therapists since the beginning of 2019, and I have a wealth of experience in systems and processes.
My passion is helping others achieve their goals. I am experienced in business start-ups, I implement these skills and techniques to support my clients. I love working with, and supporting people, with the aim of giving people their time back and achieve their business goals.
Virtual Assistant
Emma is an experienced Virtual Assistant with over 20 years working with administration. Working within several large and smaller businesses. Emma has experience of working with a number of different systems and procedures. Emma has multiple clients in the health sector and has a strong understanding of the industry.
Emma is a user of WriteUpp, Xero, Quickbooks and is AML registered
Virtual Assistant
With over 15 years of combined experience in healthcare and administration, Gemma brings a unique blend of expertise to Psych VA. Her journey spans from financial services to frontline healthcare, encompassing roles as a qualified dental nurse, podiatrist, and, most recently, a medical doctor.
Gemma’s background as a healthcare professional instills in her the value of compassion and empathy. Having worked with diverse individuals, including vulnerable populations, she prides herself on her exceptional communication skills and caring demeanor.
Her extensive tenure in both NHS and private healthcare settings has equipped her with a deep understanding of various healthcare computer systems and adeptness in medical administrative tasks. Gemma excels in managing sensitive matters with discretion and professionalism, handling confidential information with utmost care on a daily basis.
Gemma’s unique perspective, forged through her dual roles in administration and healthcare, enables her to ensure the seamless operation of healthcare services. At Psych VA, Gemma’s commitment to efficiency and her compassionate approach make her an invaluable asset to our team and clients alike.
Virtual Assistant
Emma is a Virtual Assistant and qualified Bookkeeper (MICB) with over 14 years’ experience in the health sector.
As well as being a qualified Dental Nurse Emma holds qualifications in Business Administration, Personal Assistance, Customer Service and Leadership & Management. In addition to this Emma has completed a Level 2 Certificate in Bookkeeping and Level 3 Certificate in Bookkeeping and Accounts in which she gained a Distinction with Honours in both.
Emma has several clients in the health sector and has a strong understanding of the industry.
Emma is a user of various accounting software packages including Xero and is AML registered.
Virtual Assistant
Saphia is a Virtual Assistant for the Health and Education sectors with a strong background in administrative support, project management, and research and writing.
Saphia is a HCPC-registered Music Therapist with extensive experience working in health and educational settings within multidisciplinary teams. As such, she has first-hand experience and knowledge of the industry, including clinical assessments and interventions, case management and medico-legal cases.
Saphia utilises her therapy skills and her strong understanding of the sector to build collaborative relationships and offer tailored support to her clients.
Virtual Assistant
Ashleigh has over 21 year’s experience and a proven track record of providing effective Administration and Business support, latterly working for a professional body in the counselling and psychotherapy sector prior to becoming a Virtual Assistant.
Ashleigh is a qualified Cognitive Behavioural Therapist and Couples Counsellor with her own part-time private practice and as such has first hand experience in, and a strong understanding of the sector. Ashleigh possesses excellent communication skills allowing her to successfully build relationships with clients and support their needs.
Virtual Assistant
Meet Hannah, an experienced professional with a robust background in healthcare administration and business analysis. Prior to her current role, Hannah honed her skills in the day-to-day management of private and NHS medical practices, supporting five consultants across orthopedics, general surgery, and gynecology in various hospitals.
Her experience extends to roles as a Transformation Business Analyst and Service Manager in the NHS, where she played pivotal roles in driving organisational change and optimising service delivery.
Building on this foundation, since 2019 Hannah has transitioned into her current role as a trusted practice manager and virtual assistant for psychologists and therapists. Her wealth of experience in healthcare administration, coupled with her expertise in business analysis, equips her to handle diverse challenges with precision and effectiveness.
Currently, Hannah is a VA for multiple healthcare clients, offering a range of services tailored to their needs. From basic invoicing and account reconciliation to comprehensive diary management and client inquiries, she ensures smooth operations across the board. Her expertise extends to IT system management, website administration, associate coordination, and the development of essential policies and SOPs.
Hannah is a user of multiple including Writeupp, Cliniko, Xero, Freeagent, Kajabi, Wordpress, Canva, Airtable, Campaign Monitor, Mailchimp, GoCardless, Stripe, and Asana.
Virtual Assistant
Sam is a Virtual Assistant predominantly focusing on administrative support, diary management and email handling. Sam has a strong management background having been a Company Director for 13 years and is AAT Level 2 Qualified.
Sam has previously worked in the Healthcare sector ( Emotional well-being) and has an excellent understanding of the sector.
Sam is a user of WriteUpp, Xero and Sage.
Virtual Assistant Services
